Get to know us

At Keystone & Hillcrest, we believe that finding the perfect stay in London should be effortless, comfortable and truly memorable. With our founders being born and raised in North London, we understand the essence of this city—the blend of heritage and modernity, the fast-paced energy and the need for a place that feels like home amidst it all. Our mission is to provide high-quality short-term rentals that offer both convenience and comfort, ensuring that every guest, whether a business traveler or a city explorer, experiences London at its finest. With a deep commitment to excellence, we take pride in delivering a seamless stay, where every detail is designed to enhance your experience.

At the heart of Keystone & Hillcrest are our core values: Authenticity, Excellent Customer Service, Integrity, Innovation and Adaptability. These principles define everything we do and ensure that your stay with us is nothing short of exceptional.

a living room filled with furniture and a large window

Authenticity

We take pride in offering genuine, high-quality stays that reflect the true essence of London. Our spaces are thoughtfully designed to feel like home, ensuring every guest experiences comfort and reliability. No gimmicks—just real hospitality from people who care.

Excellent Customer Service

Your experience is our priority, and we go above and beyond to make every stay seamless and stress-free. From the moment you book to the day you check out, we’re here to ensure everything exceeds your expectations. We don’t just provide a place to stay—we create a service you can trust.

Integrity

Trust is at the foundation of everything we do, and we believe in honesty, transparency, and delivering exactly what we promise. There are no hidden surprises—just quality stays and a team that genuinely cares. Our reputation is built on doing things the right way, every time.

a stack of rocks sitting on top of a rocky beach

Innovation

We don’t settle for the ordinary—we strive to redefine short-term rentals with fresh ideas and modern solutions. From seamless check-ins to beautifully designed spaces, we continuously refine our service to stay ahead of the curve. Our goal is simple: to offer the best stays in London, time and time again.

Adaptability

London moves fast, and so do we. Whether it’s meeting the unique needs of our guests or staying ahead of industry trends, we are always evolving to provide the best possible experience. No request is too big or small—we make it happen.

gray fabric loveseat near brown wooden table